Your newpany
Hays are representing a purpose-driven organisation at the heart of Northern Ireland’s housing sector. With a strong social mission and a collaborative culture, this organisation is undergoing an exciting digital transformation to enhance customer experience and service delivery.
Your new role
As Website Manager, you will take strategic and operational ownership of the organisation’s public-facing website. You’ll lead the redevelopment of the current platform, working closely with internal teams and external digital partners to deliver a seamless, user-focused experience. This role will be pivotal in improving digital journeys, increasing engagement, and ensuring customers and stakeholders can easily access services and information. You will manage the website’s content strategy, SEO, user experience, and technical performance. This includes overseeing agency relationships, ensuringpliance with accessibility and data protection standards, and using analytics to drive continuous improvement. You’ll also support the integration of customer portals and contribute to wider digitalmunications initiatives.
What you'll need to succeed
1. A degree (or equivalent experience) in web development, digital marketing, UX/UI design,munications, or a related field.
2. At least 3 years’ experience in website management or development (5 years if no formal qualification), including content creation, stakeholder engagement, and performance optimisation.
3. Strong knowledge of CMS platforms, SEO best practices, Google Analytics (GA4), and UX/UI principles.
4. Experience managing external digital agencies and working collaboratively across departments.
5. A data-driven mindset with excellent planning,munication, and problem-solving skills.
6. Familiarity with accessibility standards, GDPRpliance, and basic HTML/CSS/JavaScript.
7. Experience in the housing or property sector and knowledge of digital advertising or CRM integration would be advantageous.
What you'll get in return
8. Starting salary of £42,839 - £46,142.
9. Hybrid working 2 days per week in Belfast City Centre office.
10. 19% pension
11. Private health insurance
12. Excellent annual leave
13. Fantastic learning and development opportunities, including payment for professional memberships
14. Range of health and wellbeing options.