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Spa Therapist
Rowhill Grange Hotel & Utopia Spa, Top Dartford Road, Wilington, Dartford, Kent, DA2 7QH
Salary: £21,149.44 + £1,600 bonus (£22,749.44 OTE) plus monthly service charge payment.
Benefits
* Attendance bonus, 10% retail commission, retail bonus
* 4 weeks holiday rising to 5 weeks with service
* 8 bank holidays
* Free car parking
* Free uniform
You will also benefit from a range of company benefits including:
* Discounted hotel accommodation for yourself and your family at all hotels
* Discounted hair treatments at our two Utopia Spas
* Discount off all food & beverage at all hotels
* Discount of individual treatments booked in our two Utopia Spas
* Discount on retail products in our two Utopia Spas
* Refer a friend staff recruitment scheme
* Other benefits on anniversaries: birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings.
Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels, a private collection of quality hotels just outside London.
Spread across two floors of pools, bubble tub, sauna, and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool, or under the monsoon showers, or in our new relaxation room.
We have 19 treatment rooms, including a double treatment room, as well as a gym, hair spa, and beautiful gardens and grounds.
Our Spa Therapists offer a range of treatments to day clients, residents, and local members.
The Role
A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience.
* Offering a full range of technical facial and body treatments during your shift
* Meeting and greeting the client on arrival
* Completing client consultation cards/information
* Taking the guest through the customer journey
* Explaining the treatment to be performed
* Ensuring the treatment is offered to the client's requirements
* Discussing retail products and beauty regime to enhance the guest's experience following their treatment
* Offering refreshments in the relaxation area on conclusion of the treatment
* Liaising with Spa Receptionists to ensure correct billing
Requirements
* Shifts include 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm
* 32 hours over 4 days, including weekend shifts
* NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
* Completion of a trade test with the Spa Manager prior to recruitment
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