PLEASE NOTE: PREVIOUS APPLICANTS NEED NOT REAPPLY
Band 3 Assistant Patient Pathway Coordinator (CAT Team 2 - Ophthalmology - PCEU Windsor)
This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary.
An exciting opportunity has arisen for an Assistant Patient Pathway Coordinator (APPC) to join our Clinical Administration Team in the Ophthalmology Department.
We are looking for a candidate who can provide support to clinical and non-clinical staff.
You will be a point of contact for administrative issues relating to patients' pathway of care, working as part of a multidisciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
The Ophthalmology team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers.
This is an exciting time to join the Ophthalmology Department as we move towards more digital ways of working, including virtual clinics and assessment.
Windsor is a historic town located along the River Thames, easily accessible by road and rail, known for its rich cultural heritage and iconic landmarks, including Windsor Castle.
With excellent leisure and shopping facilities, and a thriving cultural scene, Windsor offers a vibrant community atmosphere, being a wonderful place to live, work, and play and provides excellent facilities for families.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
At our heart we are a local hospital that works with NHS and social care partners to provide excellent healthcare services for over 500,000 people who currently live in our catchment area. We also provide specialist hospital services beyond the county's borders.
For further details / informal visits contact: Name: Lucy Garnett Job title: Patient Pathway Manager Email address: Telephone number:
Lucy Garnett (Patient Pathway Manager) on or
Kasia Bajcinca (Deputy Patient Pathway Manager) on or