Role
Head of Control Support and Quality – ScottishPower
Location: Prenton
Salary up to £100,000 per year, with a strong benefits package including a 30% Annual Bonus (performance related), Private Healthcare (Family) - plus a month Car Allowance.
Type: Full Time / Permanent
Help us create a better future, quicker
As Head of Control Support and Quality, you'll be at the heart of the SPM network, orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses. This pivotal leadership position safeguards the reliability, efficiency, and integrity of our energy delivery, driving performance across control support and quality functions. If you're passionate about operational excellence and system stability, this is your moment to energise the future.
What You Will Be Doing
* Lead emergency planning and business continuity for the Control Room, ensuring SPM is ready to respond during high-risk network events and national power outages.
* Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown.
* Collaborate with government bodies, regulators, and industry leaders to represent SPM in national forums.
* Oversee quality assurance across the OCC team, ensuring accurate data and system integrity.
* Guide Control, Support, and Quality teams in planning, performance.
* Manage real-time system interfaces to maintain compliance and operational readiness.
* Coach and develop a skilled engineering team, fostering a culture of excellence and innovation.
* Champion change to boost customer service and productivity across the network.
What You Will Bring
* Proven leadership experience, with the ability to inspire and drive performance.
* Strong background in emergency management and crisis response.
* Solid understanding of compliance frameworks and regulatory standards.
* Broad operational insight across Distribution, Transmission, or and ideally Generation.
* A commitment to delivering results without compromising safety, quality, or customer service.
* In-depth knowledge of health, safety, and environmental legislation.
* Expertise in network and business data systems, including SCADA network management.
Note: Due to the level of this position, successful candidates may be required to complete additional background checks, and any offer is subject to passing such checks.
What’s In It For You
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
Benefits
* 36 days annual leave
* Holiday Purchase – extra annual leave
* Share Schemes
* Payroll Giving and Charity Matched Funding
* Technology Vouchers – save more and spread the cost of your technology purchases
* Electric Vehicle Schemes – to help you transition to green/clean driving
* Cycle to Work scheme and Public Transport Season Ticket Loans
* Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
* Life Assurance (4x salary)
* Access to Savesmart financial wellbeing support
* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and invest in our own internal talent. We offer real career opportunities in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds, identities, and experiences. We’re committed to creating a workplace where everyone belongs and can thrive, and we provide reasonable support or adjustments in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, neurodivergence, or pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If required, the Company will support the necessary immigration requirements.
Important
Advert will close at 23:59 GMT the day before the Job Posting End Date below: November-3-2025
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