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Planning, training and apprenticeship support officer

Cambridge
Driver and Vehicle Standards Agency
Support officer
Posted: 24 August
Offer description

Are you an effective communicator with the ability to liaise with a variety of stakeholders? Do you have experience delivering training to various audiences? Are you passionate about ensuring new starters have the best onboarding and induction experience? If so, we'd like to hear from you!

The Planning, Training and Apprenticeship Support Officer works within the Office of the Traffic Commissioner (OTC). This role sits within the OTC Planning, Training and Apprenticeship Support Team and will ensure that recruitment and selection activities attract and retain colleagues and develop existing staff. The post holder will work closely with DVSA Resourcing, Training and Apprenticeship Specialists in the People Directorate to ensure OTC staff have a portfolio of development options and opportunities.

Joining our department comes with many benefits, including:

* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday
* Flexible working options encouraging a great work-life balance.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers.

In this role, you will be responsible for ensuring that new colleagues are onboarded in a timely manner and provided with high-quality induction and training programmes. The team will ensure all mandated training is completed and support the apprenticeship scheme and ongoing development to nurture talent within the OTC. You will support guidance, coaching, and development to help the team achieve its objectives.

Your responsibilities will include, but are not limited to:

1. Embedding a culture of continuous professional development to ensure colleagues have the right knowledge, skills, and behaviours to provide excellent service.
2. Ensuring change is managed effectively, plans are communicated and updated regularly, and impact analysis is completed for all activities.
3. Working with managers and the People Directorate Recruitment Policy team to create a robust attraction strategy for employment across the OTC.
4. Ensuring recruitment activities adhere to Civil Service principles of open and fair competition, including accurate result compilation and merit list ordering.
5. Providing relevant Management Information to evaluate and analyze recruitment outcomes for continuous improvement.
6. Collaborating with the Standards and Quality Team to ensure all colleagues are equipped with the necessary knowledge, skills, and behaviours, and that mandated or bitesize training is completed and recorded.
7. Providing communication, guidance, and supporting materials to promote apprenticeships and enable staff and managers to support career and capability conversations.
8. Collaborating with TCs/TR to ensure high-quality OTC functions are maintained.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant declaring a disability who meets the minimum criteria for the job. In certain recruitment situations, such as high-volume or seasonal peaks, the employer may limit the number of interviews offered. For more details, please visit the official Disability Confident website.

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