Learning & Development Manager (Maternity Cover)
Join to apply for the Learning & Development Manager (Maternity Cover) role at The Peninsula Hotels.
We are seeking a personable and energetic Learning & Development Manager to support the Director of Learning and Talent Development in implementing and running the hotel’s learning and development plan and to develop internal talent.
Key Accountabilities
* Assist in the development, communication and implementation of the hotel’s L&D plan.
* Facilitate training to ensure employees are competent and skilled, with an emphasis on delivering guest and culture driven initiatives.
* Act as an in‑house consultant to identify training needs with department heads for all levels based on current industry trends, marketing strategies and operating philosophy of the hotel.
* Formulate training and development policies and procedures such as orientation of new hires, mandatory training for specific roles, training required for promotion and career development, external training and training library resources.
* Develop and facilitate department trainers to carry departmental training in their respective areas.
General Requirements
* Minimum 5 years of practical Training and Development experience, including at least 3 years in a managerial position (ideally within the luxury hotel segment or luxury retail).
* Outgoing, friendly, driven, detail‑oriented, naturally positive with a fun attitude.
* Fluent English communication proficiency.
* Exceptional personal presentation as this role will be a brand ambassador.
* Proficiency in using Microsoft Office applications (Word, Excel, PowerPoint).
We are delighted to receive your CV and will liaise with suitable candidates directly.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Human Resources, Quality Assurance, Training
Industries
Hospitality, Human Resources Services, Travel Arrangements
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