About the Service
HIOWH Special Care Dental Service is looking to recruit a Dental Receptionist to work within the Special Care Dental clinic situated at our Pickles Coppice, Millbrook, Southampton. Our service delivers routine and urgent care to patients, adults and children who are unable to access care in the General Dental Services due to their additional needs. This includes adults and children with a physical, sensory, intellectual, mental, medical, social impairment or disability and individuals with behavioural difficulties or dental anxiety. There will be a need for you to provide cover as and when needed at the other clinics with the possibility for travel over the wider area of Hampshire.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high‑quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Responsibilities
* Administrative support for Dental Officer, Dental Therapist and Dental Nurse, ensuring smooth running of clinics and/or dental administration offices. Be responsible for opening and closing of dental clinic premises.
* Provide general clerical support including typing correspondence and clinical letters, mail handling, stock control and photocopying. Maintain appropriate records, registry system (postal), and file correspondence and clinical records, ensuring compliance with the agreed record keeping systems of the Trust, including completion of NHS Dental Forms.
* Order and maintain stock, stationery and consumables.
* File records, clinical correspondence and radiographs.
* Take minutes for meetings as and when required to do so.
Qualifications and Skills
* Confident and able to work under pressure.
* Excellent interpersonal, communication and organisational skills.
* Proficient with Outlook, Word, Excel and competent keyboard skills.
* Knowledge of a dental software package would be an advantage.
* Able to communicate effectively, delivering care with dignity and respect in a kind compassionate manner.
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