Hotel Manager
Receive learning and career growth opportunities while delivering a high-quality customer experience.
What's it all about?
As a Hotel Manager at Travelodge Weston‑Super‑Mare, you will lead, coach and motivate the hotel teams.
Key responsibilities
* Working with team members to create personal development plans for their career growth.
* Recruiting motivated team members and ensuring they receive a warm and welcoming induction.
* Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel).
* Maximising food and beverage sales by cross selling and upselling (if working in a Bar Cafe hotel).
* Reviewing customer feedback to produce targeted action plans for improvement as required.
* Making sure rooms and public areas are cleaned using company best practice.
* Reporting and overseeing any repairs or maintenance needed.
* Managing rota, banking and health & safety duties.
* Driving awareness and engagement for team members to earn more through incentive schemes.
Why Travelodge?
Travelodge is expanding fast with over 600 hotels across the UK, Spain and Ireland, delivering value and quality experience. We create an inclusive workplace where everyone can be their true self and belong. We support employees' emotional, physical, financial and work wellbeing through the "Better Me" initiative.
Who will this appeal to?
You are friendly, engaging and welcoming by nature, having previously led a team in a service oriented, customer facing industry. Food & beverage experience is advantageous for a Bar Cafe hotel. You thrive in a fast paced, evolving environment, communicate straightforwardly, and focus on KPIs and scorecard targets to ensure reliable service for guests.
Extra benefits of working for Travelodge
* £31,500 (FTE)
* Annual bonus up to 13% by achieving KPI targets.
* Flexible and part time working hours.
* 50% discount on rooms plus food and soft drinks.
* Discounts for friends and family on rooms priced at £19.99.
* £50 voucher on each work anniversary.
* 28 days annual leave (incl. bank holidays) plus additional holiday each year of service (capped after 5 years).
* Discounts with high street retailers and mobile phone providers.
* Pension scheme totalling 8 % (employer contribution 3 %).
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