Job Description
Head of Property Management
1. Lead, inspire, and manage property management teams across all PMCs.
2. Implement and execute business strategy in line with the company’s goals and growth plans.
3. Foster a culture of accountability, collaboration, and excellence across the department.
4. Work closely with board-level executives to provide strategic insights and updates on market conditions, lettings legislation, and business performance.
5. Operational Management
6. Oversee the management of all occupied units across the business and its brands.
7. Maintain oversight of the lettings portfolio, ensuring compliance, efficiency, and client satisfaction.
8. Drive key income streams including renewals income and property management income, ensuring targets are achieved or exceeded.
9. Monitor and manage the retention of occupied units within the managed portfolio.
10. Full accountability for Renewals department and income, Property management income.
11. People & Performance
12. Lead, train, coach, and mentor property management staff to achieve professional growth and high performance.
13. Conduct regular performance reviews and ensure robust people management processes are in place.
14. Maintain a strong understanding of HR best practices and support the professional development of all team members.
15. Co...