Job Description
About the team:
If you are interested in joining a busy IT department that is rising to meet the needs of an evolving post-merger environment, then this could be the right role for you.
You will manage a platform technology team which consists of Platform Engineers and have access to the wider design teams to support the coordinated design. Additionally, you will have a resource planning function that works in collaboration with programme and project managers to incorporate low-level designs into technical and resource requests, and a capacity planner who would be looking ahead to identify constraints and conflicts. You will ensure effective, efficient, and collaborative working relationships between teams and that they share a common purpose.
We value diversity highly across all the teams within the group and are keen to interview people from all backgrounds and genders. Even if you don’t hit all of the criteria, we are still keen to hear from you.
About Us
OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
What you will be doing
In this role, you will ensure that the environments used to deliver technology are scalable, easy to deploy, and cost-effective to manage. You will be accountable for low-level solution design, working alongside the architectural function to drive enterprise-ready solutions that are fit for purpose, considering integration, capacity, and environmental requirements to facilitate future changes.
The role is also critical to the business change function and will be seen as a technical expert within your field. You will be involved in project planning for future services, as well as maintenance and upgrade planning for existing systems. You will provide technical assurance for all changes within your technology tower and be responsible for the stability of your technologies.
You will be responsible for ensuring that the capacity, configuration, versioning, and alignment of all related systems, components, applications, and services are known, maintained, and updated for use across teams. You will also oversee the non-production environments, ensuring their suitability for changes, consistency, and stability.
Your responsibilities include:
* Managing OSB’s non-production and production environments to ensure parity and reduce deployment risks.
* Managing dependencies and the ripple effects of changes across the tech stack.
* Communicating and coordinating the impact of changes to technical and non-technical resources.
* Supporting business areas in configuring and baselining environments.
* Delivering solution designs and creating configuration documents aligned with SMART principles.
* Maintaining a Configuration Management (CM) database.
* Leading and improving configuration management processes and procedures.
* Conducting capacity forecasting and modelling exercises.
* Managing enhancements to Configuration Management tools with DevOps and Engineering teams.
* Reviewing and resolving configuration challenges.
* Defining environment strategy on GCP in collaboration with DevOps, Engineering, Service Delivery, and Test teams.
* Managing third-party relationships with technology providers.
* Estimating, prioritising, and delivering environment changes.
* Monitoring environment usage, performance, and costs, and planning capacity accordingly.
* Reviewing environment build processes for efficiency improvements.
* Ensuring compliance with Risk Management and Data Governance policies.
* Maintaining compliance standards and completing mandatory training.
* Line managing and coaching direct reports, including performance management and recruitment.
* Acting as Risk Champion and working with the Risk function on risk management.
* Serving as the primary contact for vendors, managing relationships, and monitoring service performance.
In return for your commitment
We offer a competitive salary based on experience and a benefits package including:
* Discretionary annual bonus of up to 25%
* 30 days annual leave plus bank holidays
* Contributory pension (8% employer, 5% employee)
* Life Assurance (4x salary) and Group Income Protection
* Private Medical Insurance and Medical Cash Plan
* Additional benefits such as hybrid working, cycle purchase scheme, and more.
Could you be the one?
We are seeking talented individuals with:
* Proven operational experience in a similar role
* Line management experience
* Experience in cloud environments (AWS or Azure preferred)
* Ability to deliver quality outcomes under challenging requirements
* Knowledge of capacity planning and performance analysis for high availability IT services
* Skills in performance reporting across teams
* Strong numeracy and statistical understanding, especially regression methods
We support our people’s career progression and personal development.
What to do next
If this sounds like you, please send us your CV! Shortlisted candidates will be contacted for interviews, which aim to be relevant and conversational.
OSB Group is committed to diversity and equal opportunity. We embrace inclusive practices and oppose discrimination. Our initiatives support gender diversity and broader inclusion at all levels.
We value flexible working arrangements to support work-life balance. All applicants must have UK work rights and be willing to undergo pre-employment screening. Due to high application volumes, only shortlisted candidates will be contacted.
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