Full time: Apprenticeship
Hourly rate: £11.09
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
The Role
This is customer service, so let's keep it simple. Would you love working in customer service? Do you want unlimited earning potential with a super simple, uncapped bonus scheme?
If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the backbone of our business by supporting and being there for our customers. Your role will be to show our existing customers why the EE family is the right choice for them.
We are more than a team at EE; we are a family, and this ethos includes our customers too. Your job will be to ensure our customers receive an exceptional and personal service every single time. Additionally, you will complete a Level 2 NVQ in Customer Service as part of our Apprenticeship program.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When you're ready, we’ll support you in reaching your goals. Enrolling in our Aspire programme offers opportunities to learn new subjects and begin careers in areas like Human Resources, Marketing, Finance, Design, Reporting, Management, and more.
What We Look For
We believe in a personal environment where everyone is treated with respect and inclusivity. We celebrate diversity in age, race, sexuality, disability, religion, and gender identity. Everyone is welcome at EE.
What’s In It For You?
* Starting salary of £21,620 plus incentives throughout the year
* Flexible working model supporting your routine
* Huge discounts on EE & BT products, saving hundreds annually
* State-of-the-art contact centres and modern workspaces
* Volunteering days to give back to your community
* Optional private healthcare and dental for you and your family
* Share scheme with discounted investment opportunities
* 25 days holiday, with options to buy more
* Optional pension scheme
* Critical illness cover
* Gym membership discounts
* Year-round attraction discounts for family
* Additional perks like free parking, tea, coffee, and concierge services
What Are You Waiting For?
If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!
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