Make a difference – join our ICT Team! Gedling Borough Council is seeking an experienced ICT professional to join our ICT Services team. We are looking for a dedicated and skilled ICT Business Operations and Contracts Manager to become part of our dynamic team. If you have a passion for improving business operations and a proven track record in managing ICT procurement and contract activities we want to hear from you! About the role: The role is temporary for approximately 2 years (until on or before 31/03/2027). We are looking for a candidate to effectively manage the ICT Contract and Asset Registers and the related ICT Category Forward Plan for hardware and software. This includes renewals and upgrades, tenders and new requirements, ensuring compliance with the Council’s Procurement Policy, Financial Regulations and Control Framework, maximising value for money and minimising risk in the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. For a full description of the duties please refer to the job description found in the supporting documents on our website. In return for your efforts and commitment in the role we can offer you excellent working conditions, including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly discounted gym membership at Gedling’s five Leisure Centres. The Council offices are situated in an award-winning park within easy reach of Nottingham City Centre and rural Nottinghamshire and include free on-site car parking. Closing date for completed applications is Sunday 6th July at midnight.