The PSA Engineer will be responsible for meeting business objectives by developing practical and
innovative ways to identify and meet goals, coordinating with cross functional teams
and driving closure on customer issues raised on ADMS & AEMS products
Primary Skillset:
• Responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS etc.
• Troubleshoot and resolve defects within the ADMS platform in a timely and effective manner.
• Collaborate with internal teams and vendors to investigate, diagnose, and resolve any issues impacting system performance or functionality.
• Provide ongoing support for defect management and work on root cause analysis to prevent future issues.
• Running the scripts for FAT, SAT Testing and post analysis & investigation and categorisation of defects.
• Manage the setup and configuration of ADMS replication groups to ensure data consistency and system synchronization across multiple environments.
• Implement best practices for replication, ensuring high availability, data integrity, and disaster recovery capabilities.
• Monitor replication performance and troubleshoot issues related to data replication across systems.
Secondary Skillset:
•Direct experience installing, maintaining or supporting ADMS products including DMS Applications, DNAF, OMS, Storm Assist and DER.
• Design, implement, and optimize ADMS solutions to meet business needs and improve operational efficiency.
• Work closely with stakeholders to ensure ADMS solutions are aligned with organizational goals and requirements.