Working various shifts: 5 days out of 7 (days and nights)
A fantastic opportunity has arisen for Security Officers to join our Soft Services Team.
You must be able to demonstrate and deliver high-quality guarding and excellent customer service.
We require Officers to be SIA licensed – Security Guarding/Door Supervision.
The Security Officer is required to provide an efficient, effective, and professional security service.
Duties as a Security Officer
* Able to work on their own initiative as well as part of a team with a proactive approach towards duties.
* Able to achieve high standards in a fast-paced, customer-focused environment and strive for continuous improvement.
* Build and maintain effective working relationships with the client and all service providers at the Shopping Centre.
* Adapt to new duties as the contract evolves.
* Prevent unauthorised access while remaining professional.
* Respond calmly and professionally to fire alarm activations.
* Conduct regular patrols as per the site’s instructions.
* Report patrol observations or defects to the Security Manager and document appropriately.
* Provide exceptional customer service to members of the public and visitors needing assistance.
* Check vulnerable points of the Shopping Centre and ensure all exits are secure and unobstructed.
* Report suspicious behaviour and monitor for loitering around the Shopping Centre.
* Prevent and detect fire, water leaks, and safety hazards.
* Represent the Shopping Centre positively as an ambassador.
* Participate in and promote the Centre’s Health and Safety Management System.
Job requirements as a Security Officer
* SIA Door Supervisor Licence required.
* SIA CCTV Licence required.
* Security experience in retail or public spaces is preferred.
* Ability to stand/walk for extended periods in all weather conditions.
* Excellent customer service and communication skills.
* Good command of English and IT skills.
* Reliable, confident, and committed.
* Flexible approach to duties and events.
* Ability to work independently and as part of a team.
* Calm personality capable of handling difficult situations.
* Ability to undertake all specific duties confidently.
* Provide necessary documentation and vetting information.
* First Aid qualification is a bonus.
Benefits
* Full uniform supplied.
* Paid holidays.
* Pension plan.
* Ongoing training.
* Progression opportunities.
* Access to discounts and savings via WRKIT Employee Benefits Platform.
* Health cash plan and personal accident benefits with HSF.
#J-18808-Ljbffr