A fantastic opportunity to join a successful, established pet lifestyle brand with a strong design focus. Based in a small, friendly office in the heart of Soho, the team currently consists of the Founder and Head of Retail Sales & Operations. This is a brand-new role and a key hire for the business. This temp-perm position is perfect for someone who thrives in a small business environment, enjoys variety and takes pride in keeping things organised and running smoothly. Particularly well suited to a confident returner to work (ideally with a retail or buying background) seeking meaningful part-time hours. This is a broad, hands-on role supporting the Founder while helping ensure day-to-day operations run seamlessly. Details: Approx. 25 hours per week Preferred hours 10am–3pm daily (flexible for the right person) Fully office-based in Soho, with occasional WFH flexibility Key responsibilities will include: Diary and inbox management Travel coordination General administrative support Expenses management Overseeing the smooth running of the office (facilities, suppliers, post and deliveries) Logistics and supply chain administrative support Overflow support for the Head of Sales & Operations (training provided on systems) Marketing administration, social media assistance, and tracking imagery across platforms Preparing PowerPoint presentations and meeting materials for client pitches What we’re looking for: Previous PA / administrative experience within the retail sector Strong understanding of retail operations, supply chains and deadlines Hands-on and adaptable - no task too big or small Calm under pressure and unflappable Highly conscientious with excellent attention to detail Team-focused with a strong work ethic Proactive, solutions-led mindset This is a true small-business role where everyone mucks in - from pitch decks to practical office tasks!