Position: Service Coordinator Location: Newtown area, Powys Salary: £27,000 - £32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager.Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (tr...