Overview
We are DEKRA Automotive and we are now recruiting for an Audi Used Car Area Sales Manager to join us. We are a global business employing over 49,000 employees in more than 60 countries on all six continents!
Location: South of England (Bristol/South Midlands) | Salary: Up to £45K – £50K DOE Plus 20% Bonus | Contract: Permanent, Full time | Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Company Car, Employee assistant programme
Responsibilities
* Build strong relationships with retailers and field team colleagues to promote used car sales and meet sales and quality objectives.
* Conduct diagnostic meetings to analyse used car operational KPIs and identify areas for improvement.
* Develop and review SMART action plans to drive performance and increase retail sales.
* Assess stock profile, including acquisition channels, stock age policies, and alignment with customer demand.
* Evaluate stock preparation and presentation, including reconditioning costs, showroom display, and online imaging.
* Monitor marketing spend, advertising channels, and content effectiveness.
* Review team structure, role responsibilities, training needs, and inter-department collaboration.
* Enhance sales processes, including lead management, finance and add-on sales, and customer handover.
* Use a risk-based approach to schedule retailer visits, prioritising those with the greatest improvement opportunities.
* Provide concise visit reports and SMART action plans, sharing insights with the Audi National Used Car Manager and Programme Manager.
* Ensure high standards of customer service for used car buyers, in line with new car customer experience.
* Identify and implement process improvements to enhance satisfaction and sales quality.
* Monitor and enforce compliance with Approved Used Dealer Agreement standards.
Qualifications
Essential
* An ability to effectively engage and communicate with a diverse range of stakeholders within the retailer businesses and brand.
* A thorough understanding of the core processes necessary to deliver retailer excellence in used car sales.
* A practical level of business financial awareness, sufficient to demonstrate credibility, provide valued input and insight at retailer management and operational level.
* The ability to coach and develop the skills of a diverse range of stakeholders within the retailer network.
* A robust understanding of retailer used car marketing strategies, sufficient to provide valued input and insight at a retailer operational level.
Nice to have
* The ability to identify and ensure brands capitalise upon commercial opportunities in the local and national market place.
* Accurate numeracy, literacy and technological skills.
How to apply
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
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