The Receptionist is the first point of contact for visitors and clients, responsible for providing a professional and welcoming front-desk experience. This role involves managing incoming calls, handling administrative tasks, and supporting day-to-day office operations.
Key Responsibilities
* Greet and welcome visitors in a professional and friendly manner
* Answer, screen, and forward incoming phone calls
* Manage reception area to ensure it is tidy and presentable
* Handle incoming and outgoing mail, deliveries, and courier services
* Maintain appointment schedules and meeting room bookings
* Provide basic information to clients, visitors, and staff
* Perform administrative duties such as filing, data entry, and photocopying
* Assist with travel arrangements, event coordination, or office support tasks
* Maintain security by following procedures and controlling visitor access
Required Skills & Qualifications
* Proven work experience as a Receptionist, Front Office Representative, or similar role
* Excellent verbal and written communication skills
* Strong organisational and multitasking abilities
* Professional appearance and attitude
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* Ability to handle sensitive information with confidentiality
* Customer service-oriented mindset
Preferred Qualifications
* Previous experience in administrative or customer-facing roles
* Knowledge of office management systems and procedures
* Experience using switchboard or phone systems
Working Conditions
* Typically office-based, front-desk environment
* Standard working hours (may vary depending on business needs)
* Requires prolonged periods of sitting and interacting with people
Key Competencies
* Communication skills
* Professionalism
* Time management
* Attention to detail
* Problem-solving
* Customer service focus
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.