Join Our Lifesaving Team Retail Team Leader Location: Alfreton, Derbyshire Hours: 35 hpw Anticipated Interview Date: 9th July 2025 We're seeking a dynamic and results-oriented Retail Team Leader to help drive sales at our Alfreton Superstore. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for! What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme ✨ What You’ll Be Doing: Managing and leading your department: Ensuring that the department runs smoothly day-to-day, with appropriate levels of staff to meet customer demand, and that all activities follow company guidelines and standards. Deliver exceptional customer service to all customers. Sales: Maximise sales by managing a range of new goods within your department, ensuring that stock levels are appropriate and that goods are presented attractively. Assisting in the running of the superstore: Sort stock, deal with collections and deliveries of furniture, merchandising, serve customers, work with computers for online sales, and help ensure the store looks its best every day. Business Development: Have store targets to ensure the store grows. Be pivotal in helping to create and develop the superstore and create the blueprint for growing this concept. What We’re Looking For: Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date. Able to demonstrate effective people management experience Collaborative approach to achieving departmental and wider organisational objectives Passion for the work that TAAS does Experience working in the retail or charity sector preferred. Passion for delivering exceptional customer service. Target driven and able to inspire a team. Experience as a sales assistant or retail supervisor preferred. What’s In It For You: At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. Compliance Responsibilities As a team leader, in addition to specific compliance requirements with your area of expertise, you also hold responsibility in your team for: Health & Safety and Environment. Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career. Click “Apply Now” and help us keep our helicopters flying and saving lives. This role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf,. *Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.