Overview
We are seeking an enthusiastic and driven Key Account Manager to join our team and provide tailored vehicle solutions and top-quality services to our customers. This is a vital role in building and maintaining strong customer relationships. You’ll be the main point of contact for key customers and broker partners, working to ensure smooth and efficient transactions that lead to successful sales or leasing contracts. You’ll collaborate with the Head of Fleet Operations to ensure our services remain competitive and aligned with customer needs, while delivering outstanding service and satisfaction.
In this role you will
* Proactively manage and grow relationships with broker partners, leasing companies and corporate customers.
* Ensure customer needs are met from start to finish.
* Handle product inquiries, providing clear and accurate information.
* Generate competitive quotations aligned with customer specifications.
* Process vehicle orders accurately and in a timely manner.
* Facilitate smooth transactions throughout the leasing or purchasing process.
* Help broker partners and customers navigate the entire process effectively.
* Ensure every step of the customer journey is completed efficiently and accurately.
What We’re Looking For
We’re looking for a driven, detail-oriented individual with a strong background in account management and excellent communication skills. A passion for customer service is key, and while automotive industry experience is a plus, it’s not essential. If you’re adaptable, self-motivated, and thrive in a fast-paced environment, we want to hear from you!
Why join JCT600 and what is in it for you?
As part of our ambition to be best place to work, we offer:
* A life assurance plan and a company pension subject to T&C’s.
* 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service plus bank holidays.
* 26 weeks paid maternity leave and 4 weeks paid paternity leave.
* A range of training and leadership development programmes.
* Colleague referral scheme worth up to £1000 per referral.
* Preferential Service Rates (This includes family and friends)
* Long service reward and Loyalty incentives.
Read more about our Employee Benefits - JCT600
Our Ambition
At JCT600 we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues… we’re proud to be trusted with our team’s careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it’s crucial that everyone knows what’s expected and is trusted to deliver it, we believe everyone’s voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home.
Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that’s always changing, we’re always pushing ourselves to be better and celebrate each person’s journey along the way.
When you join JCT600, you don’t just join a business, you become part of the JCT600 family - you’re always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.
Benefits and Workplace Information
We are an equal opportunity employer and value diversity. This job description may be subject to change at any time. If you are viewing this externally, you may see additional information about the role or the company, but the core responsibilities and requirements remain the same.
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