We're seeking a part-time, dedicated individual to join the Diagnostic Imaging Department as a key player in maintaining the highest standards of administrative, clerical, and computer processes.
You will be the welcoming face and the first point of contact for patients entering the department, ensuring every patient is registered accurately and efficiently onto the Trust's IT system. Your role will be pivotal in enhancing patient care through effective communication and seamless service.
This role requires flexibility, a commitment to excellence, and the ability to work under the direction of the Clerical Manager to support all Imaging Departments. If you are organized, detail-oriented, and passionate about contributing to a patient-focused environment, we would love to hear from you. Join us in making a difference!
Responsibilities
* Register patients efficiently and accurately on the Trust's IT system
* Serve as the first point of contact for patient and relative enquiries in person and over the phone
* Maintain and organise patient records, including filing and scanning
* Liaise with both internal and external agencies to support patient care
* Uphold the high standards of the Diagnostic Imaging Department's reception area
* Assist in the induction, orientation, and training of new team members
* Attend and complete all Trust-mandated training sessions
* Work collaboratively as part of a large, supportive administration team
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Experience
* Clerical /Administrator experience
* Previous NHS experience
* Prior experience of performing Reception desk duties
Qualifications
* Educated to GCSE standard
* NVQ in Business & Administration
Knowledge
* Knowledge and understanding of Confidentiality and the Data Protection Act
* Knowledge of NHS systems
Key Skills
* Good standard of written and verbal communications
* Good telephone skills, keyboard and computer skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year pro rata, per annum
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