Start Date: 6th July 2026 | Shift Pattern: Full Time
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Responsibilities
You’ll be talking over the phone to customers with all sorts of broadband tech‑related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
What’s in it for you?
* A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
* Online GP – giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
* Market‑leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
* Family Leave – equalised maternity, paternity and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family.
* Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
* Volunteering days, so you can give back to your local community.
* Optional private healthcare and dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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