Overview
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.
Responsibilities
* Ensure excellent customer service is provided in every interaction with a customer, being friendly, welcoming and helpful
* Respond efficiently to till queues to ensure customer satisfaction at all times
* Process till transactions securely, quickly and accurately
* Deliver effective product availability, replenish stock as directed
* Work as part of the store team to create and maintain a fun and friendly environment
* Live the company values, focusing on taking individual responsibility and working towards team delivery
* Deliver accurate cash handling and till operational procedures
* Deliver store changes/promotions in a timely and precise way
About the Company
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our value offerings. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. We like to keep things simple, so we have just three behaviours at the heart of everything we do: Love our customers, Care for our colleagues, and Protect the Pounds & Euros.
Benefits
* Discount Card - 10% discount on most purchases in-store, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop - exclusive discount portal
* Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing - employee assistance programme
* Holiday Allowance - increasing by one day per year (up to 33 days)
* Birthdays are respected with an extra day off
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