Are you an experienced finance professional with strong credit control expertise? The University of Wolverhampton is looking for an enthusiastic and detail-focused Credit Controller and TNE Partnerships Officer to join our Finance Department.
Are you an experienced finance professional with strong credit control expertise? The University of Wolverhampton is looking for an enthusiastic and detail-focused Credit Controller and TNE Partnerships Officer to join our Finance Department.
This is an exciting opportunity to combine traditional credit control responsibilities with managing financial processes for our transnational education (TNE) and online learning partnerships. Your work will directly contribute to the financial health of the University, ensuring efficient debt recovery and the accurate raising of invoices and partner fee management.
What you'll be doing:
* Managing credit control activity, reducing overall indebtedness through structured processes.
* Preparing and managing outgoing calls to students, companies, and partners to ensure timely payment.
* Building strong working relationships with students, sponsors, and partner organisations to maintain and improve cash flow.
* Maintaining accurate diary notes and following up on promised payments.
* Reviewing and advising on financial arrangements in new partnership agreements.
* Raising and allocating tuition fees and invoices with meticulous attention to detail, ensuring accuracy and compliance with programme agreements.
* Managing reconciliation processes and financial data for TNE and local partners.
* Liaising with funding bodies and educational partners to ensure accuracy and compliance.
* Supporting colleagues with financial data entry during periods of absence or peak activity.
What we're looking for:
* Minimum of 5 GCSEs (or equivalent), including Maths and English.
* Previous credit control experience is essential, with the ability to negotiate positive outcomes.
* Strong communication and interpersonal skills, with confidence when dealing with internal teams and external partners.
* Excellent telephone and negotiation skills, with the ability to control and close calls effectively.
* Experience of sales ledger work, including reconciliations and accurate data entry.
* Highly motivated with professionalism, integrity, and strong attention to detail.
* Competent in Microsoft Office applications, particularly Excel and Word.
* (Desirable) CICM qualification or studying towards it.
Why join us?
At the University of Wolverhampton, we are committed to building a supportive and inclusive workplace where staff can thrive. We offer:
* A competitive salary package.
* Generous holiday entitlement.
* Access to excellent pension schemes.
* Flexible and hybrid working arrangements.
We welcome applicants from all backgrounds and are committed to equal opportunities. If you require any adjustments during the application process, please let us know.
The University of Opportunity for Students and Staff
As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)
PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.