A leading IT company based in Birmingham is seeking a Tech Support professional as part of the Voice Infrastructure Support Team. The role requires delivering technical support for Voice and Communication systems, ensuring stability and optimal performance. Responsibilities include monitoring system faults, providing 2nd and 3rd level support, and driving continuous improvement initiatives. Candidates should have relevant experience and knowledge of Unified Communications technologies. This position offers a hybrid working model and a competitive salary package. #J-18808-Ljbffr