The Planet Group have recently partnered with renowned name in the Machine Manufacturing industry. Our client is currently seeking a Sales Operations Specialist to join their team in Telford on an initial 6-month contract, with the potential for extension.
Job Purpose:
You get things done. The Sales Operations Specialist is a critical resource to directly support our sales organisation achieving their objectives, evolving the organisation and maximizing operational efficiencies. The Specialist is a problem solving, forward thinking, engaged listener and action-oriented resource. You take pride in the support of others, align your successes to those teams, and ultimately feel ownership in the effectiveness and overall impact that you have. You thrive on empowering progress, supporting others and getting things done.
Duties and Responsibilities:
* Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption and project management
* Directly support sellers and sales leadership with the operational cadence of the business
* Perform side by side observations with sellers to help identify efficiency gains and gaps in process.
* Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies
* Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives
* Function as a problem-solver, acting as the single source for sales leadership to rely on for assistance with solving operational complexities and issues
* Support the simplification or centralisation of administrative tasks currently performed by the sellers to deliver a more efficient experience
* Support change management with documented work instructions and personal support
* Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion
* Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day
* Administer the calculation and validation of commissions for the sales organisation, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner
Required Qualifications:
* 3+ years of Salesforce CRM experience (administrator certification a plus)
* 3+ years of experience operating within or directly support a dynamic sales organisation
* Strong financial acumen with strong proficiency in Excel
* General comprehension of commission calculations, compensation plans and compensation philosophies
* General comprehension of traditional sales practices such as CRM utilisation, sales process adherence, KPI tracking and compensation philosophies
* Experience working with sellers and sales managers, marketing and customer success
Education and Experience:
* 3+ Years of Sales Operations experience supporting a sales organisation
* Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities
* Experience of creating and setting up sales incentives and monitoring the ROI via Salesforce.
* Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design
The role offers a dynamic and rewarding work environment. If you're interested, we encourage you to apply!
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