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All about you: You will be friendly, hard-working, and love the buzz of getting things done. We value team players and here at DX, we are committed to providing our people with the technical and personal skills to progress their careers.
About Us: We think we are more than just a delivery company. We know each item tells a story, and for someone, somewhere, it'll make their day — or not, if we fail! DX is the specialist provider of customer-driven solutions for time-sensitive, mission-critical, high-value, and heavier items delivery. We handle goods from many high street retailers and sectors including homeware, fashion, optical lenses, pharmacy items, jewelry, legal documents, the UK Government, and foreign embassies for identity documents and visas.
Our brand reflects what we do daily, and our values set the tone for how we want our colleagues to deliver the 'Delivered Exactly' promise. Our goal every day is to deliver on our promises so you can deliver on yours.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career development, and DX will provide training and opportunities to support this. Whatever you choose, you'll work with a great team focused on meeting the DX 'Delivered Exactly' promise.
Why DX? We achieve outstanding results through our people. Our ability to recruit, train, promote, and retain top talent is a core strength and fundamental to our growth. Our entrepreneurial, dedicated, customer-focused team drives our success and future of work. We recruit ambitious, driven individuals who bring new ideas to improve our services. If you are energetic and committed to delivering excellent results, we offer a rewarding career.
Main responsibilities:
1. Training Program Development & Implementation - Design and execute training programs aligned with the DX-2 strategy and regional needs.
2. Employee Development - Ensure proper onboarding, skill development, and ongoing retraining for employees.
3. Performance Evaluation - Assess training effectiveness through feedback and performance metrics, including audit schedules.
4. Coaching & Leadership Development - Support managers and leaders with training and coaching initiatives.
5. Standardisation & Compliance - Ensure training adheres to company branding, values, policies, industry regulations, and best practices.
6. Collaboration with Stakeholders - Work with AskPersonnel, operations, SHE team, and senior leadership to align training with business objectives.
7. Resource Management - Oversee training materials and resources for effective delivery.
8. Regional Travel & Site Visits - Provide hands-on training and assess ongoing needs at regional locations.
9. Adapting to Local Needs - Customize training based on regional differences such as market trends and regulatory requirements.
10. Technology & Innovation in Training - Utilize e-learning platforms, virtual training, and new technologies to enhance delivery and validation.
Knowledge, Skills, and Experience:
* Good knowledge of Microsoft Applications
* Excellent communication skills
* Knowledge of DX systems is an advantage
* Strong character capable of challenging staff from warehouse operatives to directors
* Ability to work independently or in a team with self-starter behaviors
* Attention to detail and planning skills
* Focus on best practice delivery
* Ability to quickly learn new processes and systems
* Resilient, able to handle resistance
* Experience with Health and Safety principles
* Resourceful in gathering and consolidating information
Benefits:
* Competitive pay rates
* Company-funded Health Cash Plan
* Holidays: 20 days + bank holidays, increasing with service
* Long Service Recognition scheme
* Enhanced Maternity & Paternity leave
* Company Pension Scheme
* Life Assurance
* Employee Assistance Program including 24/7 Virtual GP
* DX Discounts Portal
* Opportunities for career progression and more
We look forward to hearing from you.
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