PHL Group is seeking an experienced and motivated Governance Manager to join our Clinical & Quality team. In this vital role, you will ensure our services remain safe, compliant, and of the highest quality for our patients. If you're passionate about clinical governance, quality improvement and patient safety, we'd love to hear from you.
About the Role
As Governance Manager, you will be responsible for leading clinical governance processes and promoting a culture of safety and continuous improvement across the organisation. You'll collaborate with service leaders and clinical teams to implement robust systems around incident reporting, risk management, complaints, and audit.
You'll play a central role in ensuring compliance with regulatory standards (CQC, NHS England, NICE), driving learning from incidents, and embedding best practice in patient care.
Key Responsibilities
* Lead governance activities and drive a culture of safety and learning across services
* Manage incident reporting, risk assessments, and complaints processes
* Provide clinical governance support to operational and clinical teams
* Prepare quality and safety reports for senior leadership and governance committees
* Support compliance with national standards and guidance (CQC, NHS England, NICE)
* Oversee serious incident investigations in line with PSIRF and ensure lessons are embedded
* Chair governance sub-committees and support audit and quality improvement initiatives
* Ensure alignment with ISO 9001 quality management standards
* Line manage and support Quality & Governance Facilitators
* Work with the Patient Experience and Complaints teams to improve patient satisfaction
What We're Looking For
* A registered clinical professional (Nurse, Paramedic, Pharmacist or AHP) with minimum 5 years' experience
* Minimum 3 years' experience in a clinical governance or healthcare compliance role
* Strong understanding of regulatory frameworks and patient safety standards
* Experience in leading investigations, writing reports, and engaging stakeholders
* Excellent communication, leadership, and problem-solving skills
* Ability to manage multiple priorities and work independently
* Familiarity with risk registers, Datix, PSIRF, and quality audits
* Degree-level education (or equivalent experience)
* Chartered Governance Institute membership (desirable but not essential)
What We Offer
* A supportive, values-driven working environment
* Opportunities for further professional development
* Competitive salary and benefits package
* The chance to make a meaningful impact on patient safety and care
PHL Group is committed to equality and diversity and welcomes applications from all backgrounds.
Job Types: Full-time, Permanent
Pay: £50,000.00-£55,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Sick pay
* Store discount
Experience:
* registered clinical professional Nurse, or Paramedic: 5 years (required)
Work Location: Hybrid remote in Fareham PO15 5TD