Role: Viewings & Community Assistant Manager – Contemporary Property Company
Location: Ipswich
Salary: Up to £28,000 per annum
Role Overview
We are recruiting a Viewings & Community Assistant Manager to join a progressive and forward-thinking tech savvy Residential Property management company. This is a varied role where customer service is key, you will be the face of the brand/ company, building tenant relations, act as an ambassador for the brand and create a community environment.
This Viewings & Community Assistant Manager role will focus on conducting viewings with prospect residents, regular building inspections and delivering exceptional customer service through the delivery of community events and support.
The role:
· Conduct viewings with prospect residents, working to individual and team KPIs to drive occupancy levels.
· Report viewing feedback to the Head of Communities that offers condition and pricing feedback.
· Carry out a variety of portfolio inspections and checks across your buildings, ensuring buildings are safe and secure, communal areas are clean and well presented, maintaining records of inspections.
· Collaborate with the maintenance helpdesk regarding maintenance and repairs, ensuring residents are regularly communicated to and works are completed to a high standard through inspections / spot checks as required
· Escalate community issues to management or the appropriate d...