Role: Agricultural Service Manager Salary: £50,000 - £60,000 Basic DOE Location: Dorchester Are you an experienced Agricultural Service Manager or Agricultural Engineer looking for the next step in your career? Join the team and work with a broad portfolio of market-leading agricultural machinery. We’re seeking a talented Agricultural Engineer or experienced Agricultural Service Manager with a passion for service excellence, technical troubleshooting and customer satisfaction. Whether you’re a current service manager or an experienced technician ready to step up, this role offers an excellent opportunity to drive operational success and lead a dedicated team. What You’ll Do as an Agricultural Service Manager: * Lead & Manage: Oversee the efficient running of the service department, managing a team of technicians to deliver outstanding results. * Organise Operations: Schedule and coordinate service appointments, on-site call-outs and workshop activities to ensure optimal workflow. * Drive Profitability: Manage departmental P&L, pricing, invoicing and cost control to enhance service profitability. * Technical Excellence: Oversee diagnostics and repairs on machinery—including hydraulic, electrical and mechanical systems—and ensure proper safety demonstrations. * Team Development: Foster a culture of continuous improvement by supporting the professional development of your team. * Customer Focus: Build strong relationships with customers, ensuring top-notch service and satisfaction while managing warranty, retail and internal invoicing. * Health & Safety: Implement and adhere to current and future H&S regulations. What We’re Looking For in an Agricultural Service Manager: * Industry Experience: A proven background in managing service operations within the agricultural, construction or horticultural sectors. * Technical Proficiency: Hands-on experience with hydraulic, electrical and mechanical troubleshooting and repairs. * Financial Acumen: Familiarity with P&L management, budgeting and invoicing or the willingness to learn. * Leadership Skills: Excellent communication and people management abilities, with the capacity to remain calm under pressure and multitask efficiently. * Customer-Centric Approach: A strong commitment to delivering exceptional customer experiences and service excellence. What we offer our Agricultural Service Manager: * Leading Salary: Based on experience, with performance-based bonuses. * Training: Access to manufacturer-specific training to keep your skills sharp and certifications current. * Perks: New Truck/Van with fuel cards, a comprehensive pension scheme, free parking, and more. * Dynamic Environment: Work with cutting-edge machinery in a supportive, growth-oriented setting that values innovation and teamwork. If you are interested in this Agricultural Service Manager role or want to hear more about any of our roles, please do not hesitate to contact Jack at EWS