A major UK banking institution is seeking a Modern Workplace Tech Bar Lead to deliver exceptional customer service and manage a team in their Glasgow Tech Bar. This role includes mentoring junior staff, ensuring service level agreements are met, and utilizing ServiceNow for service analysis. Candidates should possess strong technical support experience, knowledge of Microsoft Entra ID, Windows 11 OS, and the ability to manage a team effectively. The position is full-time, requiring on-site work, with a strong focus on diversity and inclusion.
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