Overview
Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.
Our mission is to create a smarter energy future and we are relentlessly focused on tackling the central challenge of our age – the energy transition. We are constantly growing our team, bringing in new ideas and approaches and pushing the boundaries. At every level we seek bold, ambitious, bright, and collaborative people who share our commitment to making a difference. This role is for a Reporting & Tender Administrator to join our Commercial team based at our Telford office.
Location: Telford, TF1 7AF, UK.
Responsibilities
* Producing and distributing scheduled MI/KPI reporting
* Extracting and analysing data from CRM and other sources to maintain a reliable reporting baseline
* Maintaining and improving dashboards and reporting templates to make performance visible and easy to interpret
* Identifying trends, variances, and exceptions (e.g., margin movement, customer churn/activity changes, service failures) and providing concise commentary and recommended actions to the relevant teams
* Delivering ad‑hoc analysis to answer commercial questions, quantify opportunities and risks, and support pricing, tender strategy and customer retention activity
* Improving reporting efficiency through standardisation and automation to reduce manual effort and improve cycle times
* Providing administrative coordination for tenders/renewals, including document collation, portal uploads, and tracking of key dates and compliance requirements
* Maintaining tender templates, shared folders, and standard response libraries to support consistent, efficient submissions
* Maintaining accurate customer and contract records in CRM, applying agreed data standards and completing routine data checks (including post‑award set‑up where required)
* Supporting customer/service administration by logging queries, tracking key service measures (e.g., short deliveries, complaints), and coordinating follow‑ups with internal teams
* Supporting effective system usage and data hygiene (e.g., audits, data cleansing, documenting issues) to enable reliable reporting
Qualifications
* Experience delivering administration support in a fast‑moving, demanding operational environment
* Intermediate Excel skills, with confidence building formula‑based reports and working with structured data
* Ability to work accurately with numbers and data, spotting obvious errors or inconsistencies
* Experience completing tasks requiring accuracy and attention to detail
* Experience working with data and spreadsheets
* Strong attention to detail and pride in producing accurate work
Benefits
* 26 days annual leave entitlement plus 8 days public holidays
* Life insurance
* Employer pension contribution
* Healthcare cash plan
* Access to advice, counselling, and support
* Access to GP services
* Wellbeing tools and resources
* Shopping and lifestyle discounts
* Discounted gym membership
Additional Information
* Salary: £28,000 – £30,000
* Hours: 40 hours per week, Monday – Friday, 08:30‑17:00 with 30 minute unpaid lunch
* Office based
* Contract type: Permanent
Safer Recruitment
In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of the safer recruitment process.
Equal Opportunities
AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, and we strive to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long‑term health condition during the application or onboarding process, please contact HR at HRQueries@ampcleanenergy.com.
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