Job Title: Facilities / Estates Administrator
Location: North London
Contract Type: Full-time
Hours: 36 hours per week, some flexibility to work outside regular hours is needed
We are looking for an organised and proactive Facilities / Estates Administrator to support Estates Team and contribute to the smooth running of our client’s housing operations.
As a Facilities / Estates Administrator, you will coordinate property maintenance, manage contractor relationships, and ensure compliance with health, safety, and housing standards. You will be the central point of contact for tenant enquiries, maintenance requests, and estate management issues, helping to deliver excellent service to our client’s residents.
Key Responsibilities
* Maintain and update maintenance schedules and property asset registers.
* Coordinate repairs, servicing, and inspections with contractors and suppliers.
* Respond promptly to tenant enquiries and maintenance requests, providing support and updates as required.
* Ensure properties meet all statutory health & safety and housing compliance requirements (fire safety, asbestos, electrical checks, gas servicing, etc.).
* Record, monitor, and report on maintenance activities, contractor performance, and tenant satisfaction.
* Assist with purchase orders, invoices, and contractor documentation, support budgeting and cost control.
* Maintain accurate records and documentation for properties and estates.
* Support the Estates Team with administrative tasks, including tenancy support, reporting, and coordinating contractors on site.
* Assist in emergency situations relating to building maintenance or safety issues.
Candidate Requirements
Essential:
* Previous experience in facilities administration, property management, or housing/estates administration.
* Strong organisational and multitasking skills.
* Excellent communication skills with tenants, contractors, and colleagues.
* Knowledge of housing regulations, health & safety requirements, and property compliance procedures.
* Competent in MS Office and familiar with property or facilities management systems.
* Proactive, reliable, and detail-oriented.
Desirable:
* Experience in a housing association or social housing environment.
* Basic technical knowledge of building services (plumbing, electrical, heating systems).
* Experience managing budgets or contractor procurement.
* Health & safety, fire safety, or facilities management qualifications.
How to Apply
Hit the “Apply” button or send your CV to Magdalena.
Shortlisted candidates will be contacted