Job Description
SITE SUPERVISOR
Carbon60 is recruiting for a Forklift / Reach Truck Service Engineer to support on-site maintenance operations at a large industrial customer site in Highbridge.
ROLE: Forklift / Reach Truck Service Engineer
SALARY: £37,724.74 per annum
CONTRACT TYPE: Permanent
LOCATION: Yeo Valley, Highbridge
WORKING PATTERN: Full-time, Monday to Friday
HOURS: 08:00am – 16:30pm
8-hour days
THE ROLE:
The Site Supervisor will act as the sole resident engineer and first point of contact for the customer on-site, ensuring that fleet performance standards and service levels are consistently achieved.
This is a hands-on role combining maintenance, customer service, reporting, and site responsibility, requiring strong electrical knowledge, autonomy, and excellent communication skills.
The site consists of:
* 9 Reach Trucks
* 20–30 Powered Pallet Trucks (PPTs
* A small number of Under Pallet Carriers (UPCs)
* Some automation on site
This is an exciting opportunity for an experienced engineer looking to take ownership of a resident site.
KEY RESPONSIBILITIES:
Act as first point of contact for the customer on site
Perform preventative maintenance on materials handling and ancillary equipment
Diagnose, repair, and service equipment efficiently
Complete accurate service reports and time sheets
Manage and control on-site parts stock
Maintain strong customer relationships and meet contractual service levels
Liaise with after-sales office regarding repair times and updates
Identify chargeable work and follow up opportunities
Ensure compliance with all company and customer health & safety procedures
Support continuous improvement initiatives on site
Participate in customer review meetings where required
SKILLS & EXPERIENCE REQUIRED:
Strong electrical bias (all-electric fleet)
Background in MHE (Materials Handling Equipment) preferred
Consideration given to candidates from automotive, HGV, mobile plant, forklift, or ex-forces vehicle engineering backgrounds
Comfortable working independently as the sole engineer on site
Experience in customer-facing environments
Good administrative and paperwork skills
Ability to manage workload effectively and prioritise tasks
Experience mentoring apprentices or junior engineers beneficial
Clean driving licence preferred
ADDITIONAL INFORMATION:
First stage interview via Teams
Second stage interview on-site including site tour
Opportunity to take ownership of a mid-size automated site
Excellent opportunity for an experienced engineer ready for a more autonomous, responsible role
If you are an experienced electrically biased engineer looking for a stable Monday–Friday role with site ownership and customer interaction, we would like to hear from you.