*** IT NSTALLATION & SUPPORT ENGINEER ***We are excited to be recruiting an IT Installation & Support Engineer with a passion for technology and the desire to work with like-minded people within a fast moving environment. This is a super varied role requiring a breadth of experience in a wide variety of IT/Telecoms technologies.You will be hands on technically ensuring the smooth system configuration and implementation for new installations along with assisting the support team to service existing customers. Salary up to £26K depending on experience, paid parking, company van provided, on-going professional developmentKey responsibilities for the IT Installation & Support Engineer include,
* Either remotely or onsite, provide installation and configuration services for a wide range of Telecom and IT solutions
* Either remotely or onsite, provide high quality customer experience in relation to the installation or maintenance of a customer's IT or Telephony services
* Use of remote tools to assist customers in troubleshooting problems
* Remote/onsite support and project-based work (Full UK Driving license & Vehicle essential)
* Manage technical installation and support cases within the company help desk system
* Ensure clear, professional communication between the team and customer
* Audit and document client information
The ideal IT Installation & Support Engineer will need the...