Job Description
Credit Controller - Basingstoke - Office Based
Savant is pleased to be supporting a new client in their search for a Credit Controller to join their small but friendly finance team in the Basingstoke area. We're looking for a confident and proactive Credit Controller with at least 1 years experience.
You will be working in a team of three Credit Controllers and reporting into the Office Manager, the Credit Controller will ensure accounts receivable are kept in line with relevant payment terms and to advise management when accounts go overdue. You will proactively work with customers by phone and email to obtain payment for any overdue debt and liaise with the sales team to provide up to date information regarding account status.
Key responsibilities:
* Chasing overdue accounts via phone, email, and letters
* Resolving invoice and payment queries, liaising with customer service and sales reps
* Allocating daily payments, processing cheques/cash, and handling discrepancies
* Creating and processing credit/debit notes, including manual entries with VAT checks
* Handling direct debit processing, failed payments, and updating account details
* Running weekly debt reports and credit checks on new/existing customers
* Managing legal cases and insolvency situations (liquidation, administration, bankruptcy)
* Sending monthly statements, processing card payments (Sage Pay/ITS Connect), and maintaining accurate records via Excel
* Supporting administrative tasks such as scanning, updating systems, and chasing purchase order numbers
What we're looking for:
* Minimum 1 year of credit control experience
* Strong communication and negotiation skills
* Good attention to detail and organisation
* Experience with an accounting software (e.g., SAP, Sage, or similar) is a plus
If you're ready to take the next step in your credit control career, apply today!