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Assistant Manager - Lounge
Lounges are special places, and what makes them so are the brilliant people who run them. As an Assistant Manager, you'll support the General Manager to maintain excellence across the team, delivering 14 great shifts to ensure every customer leaves happy. You will support the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your standards will be high, but your approach will be unique to you. You'll do it your way. Brilliant!
Key responsibilities include driving sales, team retention, training, customer service, and maintaining high standards. You aim for your Lounge to be the go-to place for the local community. This role is challenging but rewarding if you believe you've got what it takes.
The Good Stuff
* Overtime pay for hours worked over contracted hours
* Staff food on every shift
* 50% staff discount outside working hours from day one
* 28 days holiday (including Bank Holidays), pro-rata
* Enhanced maternity and paternity pay after 2 years of service
* The renowned staff party - Loungefest!
* Competitions and incentives, including trips with our suppliers
* Company pension scheme
* Long service awards
* Power over your pay with Wagestream
* Support via the Licensed Trade Charity
* Opportunities for personal development and career growth
* Tips shared equally based on hours worked
* Christmas and Boxing Day off
What you'll bring:
* Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafés, or coffee shops
* Experience working in a bar environment with food and drink preparation
* A passion for hospitality and talent for managing people
* Driven and persistent in overcoming challenges
* Strong literacy, attention to detail, and reporting skills
* Excellent communication skills to build rapport and trust
* Self-motivated, able to work at pace with limited supervision
* Knowledge of sales building, forecasting, HR, recruitment, and NPS best practices
Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.
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