Senior Import/Export Coordinator required for our client based near Heathrow
Hours: Mon- Fri 0830-17.00 No Hybrid
Salary £35-40k
25 days holiday ( option to buy more )
Pension various discount schemes
Duties Include:
· Managing the day-to-day operations over a wide range of key accounts and general customers, dealing with both import and export – multi modal.
Cargowise knowledge - Import and export customs knowledge
· Responsible for submitting documentation to HMRC, monitoring progress, and resolving any queries through communication with our customers
· Engaging with different stakeholders and customers ensuring a high level of service throughout all operational tasks.
· Follow customer and internal SOPs, SLAs and KPI management.
Key Skills:
· Experience in import & export – multi modal. – air / sea / road. 2 out of the 3 ideal.
· Experience working in a busy / fast paced operational team.
· Customs experience – processes.
· Ability to pick up different systems.
· Positive attitude to development and learning both personally and as part of a larger team.
· A passion and drive for continuous improvement.
· Innovative thinking and attitude for problem solving.
· Excellent communication / customer service skills.
· Good attention to detail.
· The ability to work well within a multimodal team