BenefitsandRewardsonoffer ;
Remoteworkingaftertraining/probation
Greatwork/lifebalance
BonusScheme
Permanentcontract
Youwillbeworkingforaprestigiouscompany
Continuoustraininganddevelopment
TheCompanyyouwillbeworkingfor;
MTrecCommercialareproudlyrepresentingourindustryleadingclientontheirsearchforaRomanianSpeakertojointheircustomerservicesteamonafulltime,permanentbasis.Theroleisbasedonsiteforthetrainingperiodandaftersuccessfulprobationyouwillbeofferedtheopportunitytoworkfromhome!TheclientisopentoapplicantsthathaveanykindofcustomerserviceexperiencesuchasContactCentre,Retail,Hospitalityetc.YoumustbecompletelyfluentinSpeaking,ReadingandWritinginboth RomanianandEnglish.Thisisabrandnewandexcitingrolewhichwillofferyoutheopportunitytoutiliseyourlanguageskills.Ifyoufeelyouhavetherelevantskillsandexperience,thenpleaseapplyforanimmediateresponse.
TheRoleyouwillbedoing;
AnsweringinboundcallsinRomanianandEnglish
Makingoutboundcallstoclients.
Providingupdatesandinformationwhenrequired.
Useofinhousesystemmaintainingaccurateanddetailedrecords
Providinganefficientservicetoclientsinaprofessionalandcourteousmanner.
Alwaysmaintainingstrictconfidentialityandcomplianceguidelines.
Abletoworkbetween9am7pmonarotabasis.
AboutYou;
Fluent/Native/ProfessionalLevelofRomanianandEnglishareessential
PreviouscustomerserviceexperienceinanykindofsectoriswelcomedsuchasContactCentre,Hospitality,Retailetc,ispreferred,thoughnotessentialandfulltrainingisprovided.
Strongcommunicationskills.
ITliterate
Confidentonspeakingwithclientsoverthephone.
TeamPlayerandapositiveattitude
Punctualandreliable
TPBN1_UKTJ