As a seasoned restaurant professional, you will take on the challenge of leading an energetic team in our fast-paced food and beverage operation. Your leadership skills will ensure that every guest enjoys exceptional service and great tasting food.
About This Role
* Team Leadership: Lead, motivate, and support your team to deliver excellent service and achieve targets.
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
* Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
* Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
* Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
* Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Exceptional customer service and problem-solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends, and holidays.
What We Offer
* An attractive salary plus annual bonus opportunity.
* On-site accommodation, subject to availability and terms.
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including discounts on dining, holiday purchases, and access to facilities.