Deputy Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it\'s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
Key Responsibilities
* Support the Store Manager in all areas of store operations and deputise in their absence
* Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
* Oversee shop floor standards, health and safety checks and day-to-day operational excellence
* Support stock control and ensure smooth coordination with the collections and deliveries team
* Contribute to financial performance through accurate till procedures and cost controls
* Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity\'s values
About You
Essential:
* Previous retail leadership experience and a strong customer focus
* Strong leadership and delegation skills
* Excellent communication, organisation and time management
* Ability to work weekends on a rota basis
* Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
* Passion for sustainability and social impact
* Experienced gained within a charity retail setting would be advantageous
Why Apply?
* Join a purpose-driven organisation making a difference in Oxfordshire
* Work in a values-led environment with a focus on community, inclusion and sustainability
* Help transform lives while developing your own leadership career
* Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
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