Join to apply for the Conference & Events Supervisor role at Parker's Tavern.
University Arms is a 192‑bedroom design‑led hotel located in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece, the hotel hosts the quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and a beautiful 272 square metre wood‑panelled ballroom.
Opened in 1834 as a coaching inn, University Arms is Cambridge’s oldest hotel. After a four‑year £80 m renovation completed in 2018, it has positioned itself as a modern luxury destination.
What Will You Be Doing
The Conference & Events Supervisor is responsible for the smooth and efficient delivery of all conferences, meetings, banquets, and special events. You will lead the events team during set‑up, execution, and breakdown, ensuring high standards of service, customer satisfaction, and compliance with company procedures.
Key Duties
* Supervise the setup, delivery, and breakdown of conferences and events.
* Conduct event briefings with the team.
* Ensure all events run to schedule and meet or exceed guest expectations.
* Liaise with clients before and during events to ensure their needs are met.
* Lead and motivate the events team, providing clear instructions and support.
* Train and coach team members to deliver outstanding service.
* Monitor inventory of event supplies and report any shortages.
* Handle guest complaints or issues efficiently and professionally.
* Maintain a high level of presence within the department to lead by example through a hands‑on approach.
* Ensure compliance with all food & beverage policies, standards, and procedures.
* Collaborate with the kitchen team to ensure smooth communication, timely food preparation, and accurate order delivery.
* Other duties may be assigned.
What We’re Looking For
* Previous event operations experience within a hotel is essential.
* Strong leadership and communication skills.
* Excellent organisational and time‑management abilities.
* Ability to multitask and stay calm under pressure.
* Knowledge of health & safety and food hygiene standards.
* Proficiency in Microsoft Office and/or event management software is a plus.
* Flexible to work evenings, weekends, and public holidays as required.
* Ability to thrive in a fast‑paced environment, multitask, and prioritise responsibilities.
Perks
* Competitive salary
* Free meals on duty
* Team member parties
* Room and F&B discounts across the Marriott portfolio
* Referral bonus up to £400 for successful hires
Right to Work
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Restaurants
#J-18808-Ljbffr