£28,000 to £28,000 per year, plus company benefits
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date:
02/05/2026
About this job
Porting & Provisioning Engineer
* Wigan - £28k per annum plus company benefits Our client is a well‑established communications and IT organisation based in Wigan; due to continued growth and expansion they are looking for an experienced Porting & Provisioning Engineer to join their team.
The successful candidate will be ensuring that Porting, Provisioning & Maintenance requests are processed in line with company procedures and standards.
You will also be a member of the Service team dealing with incoming customer queries and small customer quotes.
Key Responsibilities
* Submit and process porting orders (Worldwide) with correct documentation.
* Work with carriers and project managers to complete port orders.
* Set up Maintenance Contracts on Sales Force.
* Receive and log customer support requests in real time via phone/email.
* Ensure documentation for all orders and support requests is complete and accurate.
Qualifications
* Previous experience in porting or provisioning within IT or Telecoms is preferred but not essential.
* Ability to work in a fast‑paced environment and meet deadlines.
* Excellent communication and interpersonal skills.
* Highly organised with strong attention to detail.
Benefits
* Up to 25 days Holiday with length of service.
* Pension Scheme.
* Company Contractual Sick Pay Scheme.
* Private Medical.
* Cycle to Work Scheme.
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