Are you passionate about making a real difference in families’ lives? Do you thrive in roles where you can work independently and shape and develop your own responsibilities? We are excited to introduce a brand-new unique position within our Stronger Families Countywide Service – a Social Work Support Officer role. As a Social Work Support Officer, you will be responsible for supporting the countywide fast-paced multi-disciplinary stronger families team (SFT) comprising of social work management, youth workers and parent and family workers who work alongside children’s safeguarding teams where children and young people may be at the edge of care or the team are stabilising and supporting their existing care plans; as such contributing to positive and creative outcomes for children and their families You will provide essential administration support to the team. You will therefore need to be an experienced administrator with strong administration skills which includes having a working knowledge of Microsoft packages which includes word, excel, databases, power point, SharePoint and Outlook. Panel organisation and minute taking experience would be advantageous. The successful candidate will need to be highly organised and self-motivated, have excellent time management skills, be able to work towards and meet deadlines as well as identifying areas for service improvement and a willingness to develop this new role based on the support needs of the service. You will be able to build up excellent and strong interpersonal relationships with colleagues and service users alike. This role will be the first point of contact for families and the team, and so the ideal candidate will be able to manage conversations in a compassionate and professional manner over the telephone. Successful candidates will therefore need to be confident, have excellent listening, recording and typing skills to record information accurately onto our internal database system (Mosaic). This role is an administration / home-based post however there will be a requirement for travel on occasion to participate in pre-planned team meetings and professional development, and so a driving licence and access to a car would be advantageous. Please contact Jenny Williams, CSM (jennifer.williams@nottscc.gov.uk), Naomi Reid, TM (naomi.reid@nottscc.gov.uk) or Karen Mistry, TM (karen.mistry@nottscc.gov.uk) if you would like to discuss this role. This is a countywide service accessing all local area offices. There is flexibility around accessing a work base. Your work and support to the team will predominantly be from home.