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Learning delivery senior manager

London
UK Government - Department for Science, Innovation & Technology
Manager
£42,382 - £50,062 a year
Posted: 18 September
Offer description

Details



Reference number


428358


Salary


£42,382 - £50,062

SEO - National: £42,382 - £45,920; London: £46,169 - £50,062 (pro rata for part-time working)

A Civil Service Pension with an employer contribution of 28.97%

GBP


Job grade


Senior Executive Officer


Contract type


Permanent


Business area


Government Digital Service - Digital Centre Design


Type of role


Communications / Marketing

Digital

Human Resources


Working pattern


Flexible working, Full-time, Job share, Part-time


Number of jobs available


1


Contents

* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information


Location


Bristol, London, Manchester


About the job



Job summary


GDS

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

* Joining up public sector services
* Harnessing the power of AI for the public good
* Strengthening and extending our digital and data public infrastructure
* Elevating leadership and investing in talent
* Funding for outcomes and procuring for growth and innovation
* Committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.


Job description


Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need

Digital, Data and Technology Workforce and Capability:

Join the Strategic Workforce and Capability Division, where our mission is to ensure the government possesses the necessary talent to drive digital transformation and overcome the challenges ahead. We're dedicated to enhancing the government's capacity to attract, recruit, nurture, and retain top tier digital and data professionals.

As part of the team, you will help shape the future of digital strategy and capabilities, providing vital insights that support cross departmental policies, standards, and strategies.

We're entrusted with devising strategies and delivering results for a community of 30,000+ digital innovators, aspiring talent, and the broader civil service. Our commitment extends to fostering an inclusive, supportive, and dynamic culture where individuals thrive and excel.

We are responsible for:

Delivering the cross-government Blueprint for modern digital government

Digital, Data and Technology Strategy and Standards, like the Technology Code of Practice, the Service Standard and Open Standards

Cross-government performance and assurance, including Spend Controls

Government Digital and Data Capability Framework

We are recruiting for a Learning Delivery Senior Manager to be part of the Government Digital and Data Workforce and Capability Directorate, where you will join our Government Digital and Data Profession learning team.

We are focused on ensuring that the government has the right people and skills to deliver digital transformation. We aim to increase our ability to attract, recruit, develop and retain world leading digital talent who will go on to develop user-centred public services.

This challenge is one of the most pressing and exciting in government, and one that is critical to government modernisation and reform. This is an exciting opportunity to be at the very forefront of delivering the Prime Minister's pledge to ensure 1 in 10 Civil Servants are 'Digital' by come and join us and make a real difference

We are a collaborative and growing team of capability, digital and data professionals responsible for setting strategy and delivering for the 23,000+ digital makers, future talent, and the wider civil service. We are committed to building and continuously developing a culture that is inclusive, always learning, enthusiastic, supportive, and ultimately a place where our people can perform and develop to their very best.

You will oversee our learning delivery offer, ensuring a positive user experience. You will lead on the delivery of monthly Spotlight Webinars, maintenance of existing online courses and the delivery of new courses produced by the Learning Design team.

You'll support the Learning Delivery Lead to shape and design the user experience when engaging with our learning products and services by embracing an agile culture of evaluation and iteration. You will lead on the evaluation of learning, to provide data insights to enable improvements. You will ensure that all courses support acceleration toward greater diversity and inclusion in our cross government teams and that this is evidenced.

You will own and maintain our engagement work with other government departments and public sector stakeholders, working alongside our communications team to promote the Government Digital and Data

brand and the Learning Team offer.

You will identify opportunities to work with departments to help them access our learning products and services, and to promote them within their departments to avoid duplication. You will also coordinate with the wider Workforce and Capability Team to identify areas for joined up work and collaboration.


Person specification


Key responsibilities:

As the Learning Delivery Senior Manager you will:

Oversee course delivery ensuring a positive user experience

Design & collaborate with team on learner journeys and engagement campaigns for new talent (Grads, Apprentices and for those wishing to reskill into the Government Digital and Data profession)

Communicate and partner with Stakeholders to support the full capability learning offer

Lead on advertising our learning products to maximise awareness of the learning offer

Identify (with engagement leads) and oversee launch opportunities for Government Digital and Data learning products such as programmes like Get Tech Certified

Coordinate evaluation of all courses and use feedback to inform next steps

Ensure that all courses support acceleration toward greater diversity and inclusion in our cross government teams

Work closely with the GDS Comms and Engagement team to market the learning offer

Travel across the UK (In particular Manchester, London and Bristol) will be required on an occasional basis, possibly with overnight stays.

As a line manager, you will be responsible for working with your members of staff to define their objectives, as well as managing their development and performance.

Essential Criteria:

Proven experience of using processes and tools to support learning delivery (Lead)

Experience in working with a range of stakeholders to deliver learning programmes, demonstrating effective problem solving skills

Experience in using evaluation data to identify trends, make informed decisions and process improvements to improve the user experience and journey.

High attention to detail with the ability to prioritise workload and manage expectations.

Effective communication skills, establishing and fostering relationships with stakeholders at all levels of seniority (Internally and externally).


Behaviours


We'll assess you against these behaviours during the selection process:

* Communicating and Influencing
* Managing a Quality Service
* Changing and Improving


Technical skills


We'll assess you against these technical skills during the selection process:

* Experience question


Benefits


Alongside your salary of £42,382, Department for Science, Innovation & Technology contributes £12,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Department for Science, Innovation and Technology offers a competitive mix of benefits including:

* A culture of flexible working, such as job sharing, homeworking and compressed hours.
* Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
* A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
* An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
* Access to a range of retail, travel and lifestyle employee discounts.
* A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need.

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home-based location for 40-60% of the time over the accounting period.


Things you need to know



Selection process details


This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 750 words) to give evidence to demonstrate how you meet the essential criteria. Ensure you provide examples to support your evidence.

Applications will be sifted on CV and Personal Statement.

In the event of a large number of applicants, applications will be sifted on the personal statement.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour, technical and strength-based questions, as well as a written exercise.

Sift and interview dates

Sift and interview dates to be confirmed.

Further Information

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.

We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.


Security


Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.


Nationality requirements


This job is broadly open to the following groups:

* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements


Working for the Civil Service


The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.


Diversity and Inclusion


The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .


Apply and further information


This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.


Contact point for applicants



Job contact :

* Name : Gemma Jones
* Email :


Recruitment team

* Email :


Further information


Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints.

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