Engineering Manager (Intune & macOS Device Management)
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Overview
At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are committed to building an equitable, inclusive world for our employees, customers and communities.
Key Responsibilities
* Manage and develop the Intune and macOS engineering teams, providing direction, coaching and performance feedback.
* Lead global teams across multiple geographies and time zones, not limited to local office‑based management.
* Define and drive the roadmap for device management services in alignment with enterprise priorities.
* Promote best practices in automation, zero‑touch provisioning and user experience.
* Oversee the design and implementation of Intune device policies, compliance standards and Conditional Access.
* Oversee JAMF Pro operations including macOS baselines, enrollment and integration with identity/security platforms.
* Ensure security integration with Microsoft Defender, Apple frameworks and compliance requirements.
* Handle escalations and provide guidance on complex technical issues.
* Support enterprise‑scale environments (>10,000 endpoints).
* Drive automation and remediation through scripting, especially PowerShell.
* Ensure device management practices meet global IT and security standards.
* Partner with asset management, procurement and finance teams for lifecycle planning and cost allocation.
* Maintain consistent documentation, processes and governance across teams.
* Act as the main point of contact for senior stakeholders regarding device management services.
* Work closely with IT operations, cybersecurity and vendors to ensure service delivery and stability.
Qualifications
* 10+ years of experience in enterprise endpoint/device management, with at least 5 years in a managerial or leadership role.
* Strong technical background in Microsoft Intune (Autopilot, compliance, Conditional Access, Defender integration) and macOS/JAMF (policy management, automation, Apple Business Manager integration).
* Demonstrated experience managing enterprise‑scale environments (>10,000 endpoints).
* Hands‑on expertise in automation and diagnostics using PowerShell.
* Experience leading distributed/global technical teams.
* Strong communication and stakeholder management skills.
* Ability to balance technical priorities, user needs and cost management.
Preferred Certifications
* Microsoft Certified: Endpoint Administrator Associate (MD‑102)
* JAMF Certified Admin or Expert (JAMF 300 or higher)
* ITIL v4 Foundation
Diversity & Inclusion
Kyndryl welcomes people of all cultures, backgrounds and experiences. We actively foster an inclusive workplace where everyone can bring their whole selves to work.
Benefits & Development
Kyndryl provides state‑of‑the‑art resources and benefits that give employees choice and support well‑being. Our learning programs offer certifications in Microsoft, Google, Amazon, Skillsoft and more. We also support volunteering, fundraising and community engagement through a company‑wide giving platform.
Application & Referral
If you know someone who works at Kyndryl, select ‘Employee Referral’ during the application process and provide their Kyndryl email address.
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