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Laboratory services manager

Oxford
Immunocore
Service manager
Posted: 4 September
Offer description

Overview

Join to apply for the Laboratory Services Manager role at Immunocore.

Location of role: Oxford, UK

Department: Ops & Facilities


Key Responsibilities

* Managing a small team to drive operational efficiency in laboratory asset management and service maintenance.
* Ensuring service contracts for laboratory equipment are renewed as appropriate, and reactive and planned engineer visits are organised to ensure equipment is repaired and maintained as required.
* Working closely with stakeholders and suppliers to ensure Immunocore receives good value and service, particularly with regards to service contracts, maintenance and repairs, reviewing and challenging as appropriate.
* Collaborating with the Facilities and EHS teams to ensure statutory maintenance and testing of laboratory equipment is undertaken in a timely manner.
* Adhering to the Immunocore contractor management processes, ensuring authorisations and permits to work are in place as required.
* Facilitating the installation, relocation, sale and disposal of laboratory equipment.
* Managing the asset inventory to ensure it is maintained and data is accurate.
* Managing the shared mailbox / ticketing system to improve usability and performance.
* Reviewing, approving and tracking spend, and supporting budget forecasting activities.
* Regularly interfacing with colleagues across the company, taking the lead in discussions as appropriate.
* Managing own workload and that of the team to drive performance, providing a challenging environment based on trust, empowerment and improvement.
* Collaborating on small projects and providing support to the Facilities Team for relocation and design projects, specifically in relation to laboratory equipment.
* Positively engaging in company-wide initiatives.


Supervisory Responsibility

* Line management of a small team, including regular one-to-one meetings, objective setting, appraisals (PDRs), career development discussions, and identifying development needs to drive strong performance and improvements.
* Providing guidance, mentoring and coaching to junior members of the team.


Qualifications

Essential Qualifications and Experience:

* Typically requires a Bachelor’s degree and 8+ years of related experience; or equivalent experience.
* Previous laboratory experience and familiarity with laboratory equipment within biotech / pharma or similar, with advanced, wide-ranging professional knowledge of laboratory equipment and asset management.
* Understanding and experience of managing laboratory equipment and service contracts, particularly with regards to planned preventative maintenance and statutory inspections.
* Familiarity with asset management software.
* Understanding and experience of the differing requirements of laboratories and associated equipment, and H&S requirements of CL1-3 laboratories.
* Experience of successfully managing a small team.
* A quick, decisive problem solver who listens to their team and provides regular feedback, recognition and support.
* Experience in developing and maintaining good working relationships with internal and external stakeholders.
* Experience in interacting with management, peer group professionals and laboratory users in relation to laboratory asset management and maintenance, managing service delivery to a demanding customer group.
* Strong written and verbal communication skills
* IT literate and competent in the use of Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications and Experience:

* Experience of the Amici asset module
* Experience of Zoho ManageEngine
* IOSH Managing Safely


Other

* This job operates in a professional office and laboratory environment. This role routinely used standard office equipment such as computers, telephones and photocopiers, as well as various software packages.
* This is an on-site, full-time position based at our Milton Park site.
* The standard work pattern is Monday-Thursday 09:00-17:30 and Friday 09:00-16:15 with an unpaid lunch break of 45 minutes each day.


Immunocore Values

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.


About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.


Seniority level

* Mid-Senior level


Employment type

* Contract


Job function

* General Business
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