Retail Store Manager
We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.
We actively encourage applications from people of all backgrounds and cultures, especially those who are currently under‑represented.
Responsibilities
* Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
* Taking ownership and responsibility for the commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
* Leading by example and providing excellent customer and supporter service.
* Maximising profit through effective cost control and sales.
* Creating relationships with your local community and Cancer Research UK colleagues.
* Organising and running creative fundraising events for your store to achieve fundraising targets.
* Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
* Spending 4 weeks in a training shop, learning from a Training Shop Manager, which may be at a different location to the role you applied for.
Qualifications
* Experience of managing and inspiring a diverse team of people.
* Comfort working within targets and motivating others to achieve those targets.
* The ability to multi‑task in a lively environment.
* Working knowledge of what makes great customer service.
* Commercial awareness.
* Knowledge of high street fashion retail.
* Adaptability in changing situations, including the ability to work effectively independently.
* An awareness of the price, value and worth of items.
* Flexibility to work on a rota basis.
* Any offer subject to a satisfactory basic DBS check.
* Applicant must be at least 18 years old.
Benefits
You will receive a salary of £27,336 – £32,067 per annum plus benefits. We provide a generous retirement plan, a flexible leave allowance, discounts on travel, technology, gym membership and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
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