Overview
Senior operations analyst - Asset servicing & maintenance role at Vanden Avenne. Hybrid with 2 days a week in our Bath office.
Role
Senior operations analyst to join the Asset servicing team. Reporting to the Asset servicing & maintenance lead, you’ll oversee the day-to-day processing of income distributions and both mandatory and voluntary corporate actions for Seccl’s hundreds of thousands of retail clients, supporting the Operational analysts in the team with any queries that arise in undertaking their duties.
Responsibilities
* Support the Asset servicing & maintenance lead in ensuring timely & accurate processing of income distributions & Corporate Actions events across the team.
* Drive Asset servicing-related projects with a focus on continuous improvement and better ways of working.
* Establish yourself as Corporate Action, Income Distribution & related taxation subject matter expert, providing insight & guidance on industry best practice to improve accuracy and service standards.
* Support Asset servicing & maintenance analysts with complex queries, taking ownership to resolution.
* Ensure Operations Asset servicing policies & procedures reflect best practice in line with regulatory requirements.
* Create a full Asset servicing & maintenance Process Mapping document identifying all touch points across the business.
Qualifications & experience
* At least 3 years’ experience in an investment platform environment with SME-level knowledge of Corporate Action events on Mutual Funds and a range of global equities, UK & foreign income processing and related taxation impact, ideally CISI IOC qualification or higher.
* Natural problem-solver with a can-do attitude; able to adapt to rapidly changing scenarios and translate Corporate Action requirements into retail investor portfolios; able to explain concisely to stakeholders and clients.
* Detailed knowledge of Corporate Action processing (domestic and global), including strong experience with the CREST system for mandatory and voluntary events.
* Extensive experience in distribution processing across assets (ret equities, bonds, gilts, MMIs, mutual funds, property income), UK and offshore.
* Understanding of UK taxation relating to distributions and application of global double taxation agreements (including US QI status).
* Experience in shareholder engagement (desirable).
* Operational process design and optimisation experience in Asset Servicing.
* Strong organisational skills, ability to work under pressure, and adaptability to changing priorities.
* Strong analytical and problem-solving skills with focus on efficiency and automation.
* Effective communicator able to build relationships with stakeholders at all levels.
* Strong Excel skills; experience or interest in low/no-code tools, Looker, or MS Power Platform is a plus.
* Understanding of regulatory standards and industry best practice in Asset servicing.
Role fit
* This role isn’t for you if you rely on a lot of top-down direction; you’ll have freedom and ownership and will shape your own progression.
* You should be comfortable in a fast-paced environment and able to act quickly and think on your feet.
* You should follow through on ideas; you’ll be empowered to make things happen.
* You should embrace change and uncertainty in a rapidly growing environment.
What’s in it for you
* Salary between £40,000 and £45,000 depending on experience, reviewed annually.
* 27 days holiday + bank holidays, some flexible; day off on your birthday; three days per year for dependant leave.
* Two volunteering days per year.
* Option to work abroad for up to six weeks a year.
* Secclbrate recognition programme including flexible rewards.
* One month paid sabbatical at eight years’ service.
* 6% employer pension contribution and life assurance.
* Private medical insurance with AXA Health.
* Enhanced parental leave.
* MacBook and up to £500 home office budget.
* £750 learning budget; health & wellbeing initiatives including therapy and mental health support.
* Financial wellbeing tools and incentives including Octopus Share Incentive Plan.
* Perkbox discounts and a range of additional benefits.
Interview process
Interviewing is a two-way process. The process is conversational, with a typical structure: 45-minute competencies-based interview with the hiring manager; 60-minute technical interview with team members.
We encourage you to apply even if you don’t tick every box. All applicants will be considered for employment without discrimination. Please submit your application as soon as possible; you should expect to hear back within one to two weeks of applying.
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