Everlast Gyms...
In our world, the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, and their drive to be the best is unrivalled.
Elevation is a core value of ours, complemented by great company benefits, including:
* 20% discount across all facias
* Frasers 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Champion - winners get double their salary for the month
* Opportunity to deliver personal training sessions
Job Description
Main Duties and Responsibilities:
* Maximise every member and guest’s experience in our club.
* Support the sales and retention of memberships through excellent customer service.
* Contribute to the cleaning and hygiene standards of the club as required.
* Be a competent key holder, covering shifts as needed.
* Understand and operate the membership software system.
* Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus, and participate in these activities.
* Support the Fitness Manager with gym floor duties.
* Experience the products and services on offer.
* Maintain cleanliness and uphold standards of the facilities, actively participating in the upkeep of the club with team support.
* Drive secondary sales and meet KPI targets.
* Handle member complaints professionally and inform the relevant manager.
Qualifications
Must be:
* Outgoing with a positive mindset
* Competent in administrative duties
* Driven, ambitious, eager to learn and develop
* Willing to participate in learning opportunities to progress
* Able to perform operational key holder duties
* Passionate about fitness, administration, and customer service
* Flexible to work shifts and support team needs
* Target-focused to support sales and retention goals
Additional Information
Visit our LinkedIn page to see more of what our brand offers.
At Frasers Group, we seek the fearless. The potential is huge, and the experience is unmatched. To thrive here, you must embody our principles:
* Think without limits - act quickly and fearlessly, inspiring your team
* Own it and back yourself - take responsibility for your role and results
* Be relevant - to our people, partners, and the planet
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